Frequently Asked Questions (FAQ)

Yes, we offer worldwide shipping so you can enjoy our collections no matter where you are located.

Delivery times vary depending on your location. Generally, orders are shipped within 3 to 5 business days. You will receive a tracking number once your order has been dispatched.

Yes, we accept returns and exchanges within 30 days of receiving your order. Items must be unwashed and in their original condition, with all tags attached. Please contact our customer service to initiate a return or exchange

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or on the carrier's website.

You can contact us via our contact page on the website, by email at hemeradress.paris@outlook.com, or through our live chat available on our website.

Our clothes are carefully designed in France, inspired by French elegance, and are made from high-quality materials to ensure comfort and durability.

Yes, we are committed to ethical manufacturing practices. Our products are made with care, ensuring fair labor practices and high-quality standards.

Care instructions for each item are provided on the product page. Generally, we recommend following the care labels to ensure the longevity and quality of your clothing.

Yes, we regularly offer discounts and promotions. Sign up for our newsletter and follow us on social media to stay updated on our special offers and sales.

If you wish to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to cancel or modify an order once it has been processed.

Currently, we operate exclusively online to serve customers worldwide. This allows us to offer a wider selection of products and convenient shopping from anywhere.